Return, Exchange & Refund

You have 14 days* after receiving your order to return items to us.

Items must be returned in their original, unworn condition, with all accessories and labels attached. (Customized items cannot be returned)

If you have ordered a Les Composantes x Sézane piece, it must be returned in its original packaging to keep it protected.

If the entire order is returned, gift items must also be returned.

If you would like to return an item you think is faulty, please click here and do not use the label in the parcel. If you use this label, our logistics workshop could take a long time to process your return and issue your refund.

Items ordered online or at our Appartements can be returned to our Conciergeries or Appartements, or remotely.

All purchases made at Le Bon Marché can only be returned to Le Bon Marché.